Press-Register: Never spoke to anyone. Kept giving a recording...

A Press-Register customer review by GetHuman user ~Foster L. from November 25th, 2017

Background on ~Foster L.'s case

GetHuman: ~Foster L. - can you tell our other Press-Register customers when your case took place?
~Foster L.: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Press-Register, and if so, how?
~Foster L.: I used the 251-219-5343 number I found for on the GetHuman Press-Register customer phone number page I was on: Press-Register Customer Service Phone Number
GetHuman: And which of these common Press-Register customer issues best describes the reason you wanted to talk to them?
(Shows ~Foster L. a list of common Press-Register problems)
~Foster L.: "Complaint" was why I was trying to call.

~Foster L.'s review of Press-Register customer service

GetHuman: So how would you sum up your experience for GetHuman's Press-Register customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Foster L.: Never spoke to anyone. Kept giving a recording the sane info over and over. This is like a scam set up. I have never gotten this kind of run around from the press before. Trying to cancel my subscription. Will just cut off my means of paymet.
GetHuman: Let's quantify your experience contacting Press-Register. On a scale of 1 to 5, how easy is it go get help on a Press-Register problem?
~Foster L.: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Foster L.: I'd give them a three out of five on communication.
GetHuman: And what about Press-Register's ability to quickly and effectively address your problem?
~Foster L.: For that I would say four out of five.
GetHuman: And finally- any advice for other Press-Register customers?
~Foster L.: Call them early in the day or late. Don't forget any personal or account information you might need for Press-Register to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Foster L. taken from his Press-Register customer service problem that occurred on November 16th, 2017.

Press-Register

2.38 of 5 stars | 42 reviews

~Foster L.'s Press-Register Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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