Press-Register: Terrible paper, terrible service! Waited ** min...
A Press-Register customer review by GetHuman user ~jim hill from November 21st, 2017
Background on ~jim hill's case
GetHuman: ~jim hill - can you tell our other Press-Register customers when your case took place?
~jim hill: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Press-Register, and if so, how?
GetHuman: And which of these common Press-Register customer issues best describes the reason you wanted to talk to them?
(Shows ~jim hill a list of common Press-Register problems)
~jim hill: "Lower my bill" was why I was trying to call.
~jim hill's review of Press-Register customer service
GetHuman: So how would you sum up your experience for GetHuman's Press-Register customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jim hill: Terrible paper, terrible service! Waited ** minutes, still no person! No wonder this paper is going broke!
GetHuman: Let's quantify your experience contacting Press-Register. On a scale of 1 to 5, how easy is it go get help on a Press-Register problem?
~jim hill: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jim hill: I'd give them a two out of five on communication.
GetHuman: And what about Press-Register's ability to quickly and effectively address your problem?
~jim hill: For that I would say five out of five.
GetHuman: And finally- any advice for other Press-Register customers?
~jim hill: Call them early in the day or late. Don't forget any personal or account information you might need for Press-Register to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jim hill taken from his Press-Register customer service problem that occurred on November 14th, 2017.