Progress Energy - Florida: They were most helpful and promised to get some...

A Progress Energy - Florida customer review by GetHuman user ~Jimbo from November 15th, 2017

Background on ~Jimbo's case

GetHuman: ~Jimbo - can you tell our other Progress Energy - Florida customers when your case took place?
~Jimbo: Sure. It was morning, on November 11th.
GetHuman: Did you reach out to Progress Energy - Florida, and if so, how?
~Jimbo: I used the 800-700-8744 number I found for on the GetHuman Progress Energy - Florida customer phone number page I was on: Progress Energy - Florida Customer Service Phone Number
GetHuman: And which of these common Progress Energy - Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~Jimbo a list of common Progress Energy - Florida problems)
~Jimbo: "Meter reading" was why I was trying to call.

~Jimbo's review of Progress Energy - Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Progress Energy - Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jimbo: They were most helpful and promised to get someone out as fast as possible to correct the problem.
GetHuman: Let's quantify your experience contacting Progress Energy - Florida. On a scale of 1 to 5, how easy is it go get help on a Progress Energy - Florida problem?
~Jimbo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jimbo: I'd give them a one out of five on communication.
GetHuman: And what about Progress Energy - Florida's ability to quickly and effectively address your problem?
~Jimbo: For that I would say one out of five.
GetHuman: And finally- any advice for other Progress Energy - Florida customers?
~Jimbo: Call them early in the day or late. Don't forget any personal or account information you might need for Progress Energy - Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jimbo taken from his Progress Energy - Florida customer service problem that occurred on November 11th, 2017.

Progress Energy - Florida

1.00 of 5 stars | 14 reviews

~Jimbo's Progress Energy - Florida Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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