Rodeway Inn: **-* * minute wait approximately, VOICE MAIL s...

A Rodeway Inn customer review by GetHuman user ~jere pressley from November 21st, 2017

Background on ~jere pressley's case

GetHuman: ~jere pressley - can you tell our other Rodeway Inn customers when your case took place?
~jere pressley: Yup. It was evening, on November 11th.
GetHuman: Did you reach out to Rodeway Inn, and if so, how?
~jere pressley: I used the 800-300-8800 number I found for on the GetHuman Rodeway Inn customer phone number page I was on: Rodeway Inn Customer Service Phone Number
GetHuman: And which of these common Rodeway Inn customer issues best describes the reason you wanted to talk to them?
(Shows ~jere pressley a list of common Rodeway Inn problems)
~jere pressley: "Loyalty program" was why I was trying to call.

~jere pressley's review of Rodeway Inn customer service

GetHuman: So how would you sum up your experience for GetHuman's Rodeway Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jere pressley: **-* * minute wait approximately, VOICE MAIL states after hours, closed call back tomorrow! I have a major situation with one of your hotels in Savannah, Ga, need to speak to someone immediately.
GetHuman: Let's quantify your experience contacting Rodeway Inn. On a scale of 1 to 5, how easy is it go get help on a Rodeway Inn problem?
~jere pressley: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jere pressley: I'd give them a one out of five on communication.
GetHuman: And what about Rodeway Inn's ability to quickly and effectively address your problem?
~jere pressley: For that I would say one out of five.
GetHuman: And finally- any advice for other Rodeway Inn customers?
~jere pressley: Call them early in the day or late. Don't forget any personal or account information you might need for Rodeway Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jere pressley taken from his Rodeway Inn customer service problem that occurred on November 11th, 2017.

Rodeway Inn

1.25 of 5 stars | 23 reviews

~jere pressley's Rodeway Inn Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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