Rodeway Inn: I called twice and never go thru, waited ** min...
A Rodeway Inn customer review by GetHuman user GetHuman-404532 from November 28th, 2017
Background on GetHuman-404532's case
GetHuman: GetHuman-404532 - can you tell our other Rodeway Inn customers when your case took place?
GetHuman-404532: Yeah. It was morning, on November 23rd.
GetHuman: Did you reach out to Rodeway Inn, and if so, how?
GetHuman: And which of these common Rodeway Inn customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-404532 a list of common Rodeway Inn problems)
GetHuman-404532: "Change booking" was why I was trying to call.
GetHuman-404532's review of Rodeway Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Rodeway Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-404532: I called twice and never go thru, waited ** minutes the first time and ** minutes the next time. I asked at the front desk for a receipt, he said the charges had not changed and they would email me a receipt and they never did. When I got my bill they over charged me.
GetHuman: Let's quantify your experience contacting Rodeway Inn. On a scale of 1 to 5, how easy is it go get help on a Rodeway Inn problem?
GetHuman-404532: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-404532: I'd give them a one out of five on communication.
GetHuman: And what about Rodeway Inn's ability to quickly and effectively address your problem?
GetHuman-404532: For that I would say one out of five.
GetHuman: And finally- any advice for other Rodeway Inn customers?
GetHuman-404532: Call them early in the day or late. Don't forget any personal or account information you might need for Rodeway Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-404532 taken from his Rodeway Inn customer service problem that occurred on November 23rd, 2017.