Rodeway Inn: Worst hotel in the world, the carpet is filthy...

A Rodeway Inn customer review by GetHuman user GetHuman-194910 from November 26th, 2017

Background on GetHuman-194910's case

GetHuman: GetHuman-194910 - can you tell our other Rodeway Inn customers when your case took place?
GetHuman-194910: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Rodeway Inn, and if so, how?
GetHuman-194910: I used the 800-300-8800 number I found for on the GetHuman Rodeway Inn customer phone number page I was on: Rodeway Inn Customer Service Phone Number
GetHuman: And which of these common Rodeway Inn customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-194910 a list of common Rodeway Inn problems)
GetHuman-194910: "Complaint" was why I was trying to call.

GetHuman-194910's review of Rodeway Inn customer service

GetHuman: So how would you sum up your experience for GetHuman's Rodeway Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-194910: Worst hotel in the world, the carpet is filthy can't believe the health inspector haven't close this hotel down. I was bitten in the nose by a spider and I can't believe they called that breakfast. I also see the manager at the good will every Tuesday and Wednesday now I know where he get his comforters and towels.
GetHuman: Let's quantify your experience contacting Rodeway Inn. On a scale of 1 to 5, how easy is it go get help on a Rodeway Inn problem?
GetHuman-194910: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-194910: I'd give them a three out of five on communication.
GetHuman: And what about Rodeway Inn's ability to quickly and effectively address your problem?
GetHuman-194910: For that I would say four out of five.
GetHuman: And finally- any advice for other Rodeway Inn customers?
GetHuman-194910: Call them early in the day or late. Don't forget any personal or account information you might need for Rodeway Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-194910 taken from his Rodeway Inn customer service problem that occurred on November 17th, 2017.

Rodeway Inn

1.25 of 5 stars | 23 reviews

GetHuman-194910's Rodeway Inn Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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