Ruby Tuesday: *:** p.m. : waiter incredibly rude towards my g...
A Ruby Tuesday customer review by GetHuman user ~carla from November 28th, 2017
Background on ~carla's case
GetHuman: ~carla - can you tell our other Ruby Tuesday customers when your case took place?
~carla: Yup. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Ruby Tuesday, and if so, how?
GetHuman: And which of these common Ruby Tuesday customer issues best describes the reason you wanted to talk to them?
(Shows ~carla a list of common Ruby Tuesday problems)
~carla: "Cancel a reservation" was why I was trying to contact.
~carla's review of Ruby Tuesday customer service
GetHuman: So how would you sum up your experience for GetHuman's Ruby Tuesday customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carla: *:** p.m. : waiter incredibly rude towards my grandmother and myself ! Do something about it please. Did not ask how food was . He did not return to the table but was gabbing with folks at another table and gabbing with fellow servers in the back just standing around doing nothing - and ignored us purposely - Gave her static when filling out the guest credit card bill - spoke very hastily - brought no napkins and insisted we buy dessert ! A man approx. ** with earrings "served" us - if you can call it so much ! - he is Lucky he got such a big tip from my grandmother . Do not try to 'Side' with your fellow employees - we as customers always come first -
GetHuman: Let's quantify your experience contacting Ruby Tuesday. On a scale of 1 to 5, how easy is it go get help on a Ruby Tuesday problem?
~carla: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carla: I'd give them a one out of five on communication.
GetHuman: And what about Ruby Tuesday's ability to quickly and effectively address your problem?
~carla: For that I would say three out of five.
GetHuman: And finally- any advice for other Ruby Tuesday customers?
~carla: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ruby Tuesday to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carla taken from his Ruby Tuesday customer service problem that occurred on November 22nd, 2017.
Ruby Tuesday
1.63 of 5 stars | 30 reviews
~carla's Ruby Tuesday Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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