Ruby Tuesday: complaint about salad dressings
A Ruby Tuesday customer review by GetHuman user GetHuman-juliecow from December 7th, 2017
Background on GetHuman-juliecow's case
GetHuman: GetHuman-juliecow - can you tell our other Ruby Tuesday customers when your case took place?
GetHuman-juliecow: Sure. It was middle of the night, on November 30th.
GetHuman: Did you reach out to Ruby Tuesday, and if so, how?
GetHuman: And which of these common Ruby Tuesday customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-juliecow a list of common Ruby Tuesday problems)
GetHuman-juliecow: "Make a reservation" was why I was trying to contact.
GetHuman-juliecow's review of Ruby Tuesday customer service
GetHuman: So how would you sum up your experience for GetHuman's Ruby Tuesday customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-juliecow: complaint about salad dressings
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-juliecow: Long time customers of RT restaurants here in Statesboro,Georgia and elsewhere (family gatherings, *parties, girl-friend time lunches,etc. ). THE IN-HOUSE *PREPARED BLUE CHEESE DRESSING AND THE THOUSAND ISLAND DRESSING ARE JUST PLAIN NOT *GOOD.. IT RUINED OUR SALADS! BUT WE HAD NO *CHOICE BUT TO EAT AND PAY.. COMPLAINED TO NICE MANAGER, DANIEL* ALSO TALKED WITH OUR *MOST ATTENTIVE WAITER, COLE, ABOUT OUR *DISAPPOINTMENT. WE FEEL RT'S NEEDS TO HAVE *THEIR CHEFS IMMEDIATELY ACQUIRE OTHER RECIPES.. UNTIL WE SEE A CHANGE FOR THE BETTER (LIKE THE OLD SALAD DRESSINGS) WE DO *NOT PLAN TO GO BACK.... AND IF ASKED, WILL SHARE OUR FINDINGS WITH FRIENDS. PLEASE *ADDRESS THIS PROBLEM. THANK YOU!!!
GetHuman: Let's quantify your experience contacting Ruby Tuesday. On a scale of 1 to 5, how easy is it go get help on a Ruby Tuesday problem?
GetHuman-juliecow: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-juliecow: I'd give them a one out of five on communication.
GetHuman: And what about Ruby Tuesday's ability to quickly and effectively address your problem?
GetHuman-juliecow: For that I would say two out of five.
GetHuman: And finally- any advice for other Ruby Tuesday customers?
GetHuman-juliecow: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ruby Tuesday to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-juliecow taken from his Ruby Tuesday customer service problem that occurred on November 30th, 2017.