SafeLink Wireless: they so dont understand english, no matter what...
A SafeLink Wireless customer review by GetHuman user ~dumb service from November 20th, 2017
Background on ~dumb service's case
GetHuman: ~dumb service - can you tell our other SafeLink Wireless customers when your case took place?
~dumb service: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~dumb service a list of common SafeLink Wireless problems)
~dumb service: "Cancel service" was why I was trying to call.
~dumb service's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dumb service: they so dont understand english, no matter what u try to tell them they just turn what u say around back to what they r willing to do which isnt much! i truely hate this phone service!! they cancelled my add money option from my phone and no matter what i always have to call every month to get my free mins or add time
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~dumb service: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dumb service: I'd give them a two out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~dumb service: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~dumb service: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dumb service taken from his SafeLink Wireless customer service problem that occurred on November 17th, 2017.