Seterus Inc.: this lender is the worst lender out there by fa...
A Seterus Inc. customer review by GetHuman user GetHuman-47679 from November 18th, 2017
Background on GetHuman-47679's case
GetHuman: GetHuman-47679 - can you tell our other Seterus Inc. customers when your case took place?
GetHuman-47679: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to Seterus Inc., and if so, how?
GetHuman: And which of these common Seterus Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-47679 a list of common Seterus Inc. problems)
GetHuman-47679: "Repayment question" was why I was trying to call.
GetHuman-47679's review of Seterus Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Seterus Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-47679: this lender is the worst lender out there by far, reps are rude and dont care at all how long they take searching for your answers
GetHuman: Let's quantify your experience contacting Seterus Inc.. On a scale of 1 to 5, how easy is it go get help on a Seterus Inc. problem?
GetHuman-47679: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-47679: I'd give them a three out of five on communication.
GetHuman: And what about Seterus Inc.'s ability to quickly and effectively address your problem?
GetHuman-47679: For that I would say one out of five.
GetHuman: And finally- any advice for other Seterus Inc. customers?
GetHuman-47679: Call them early in the day or late. Don't forget any personal or account information you might need for Seterus Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-47679 taken from his Seterus Inc. customer service problem that occurred on November 10th, 2017.