Sharp Support is absolutely terrible as have su...
A Sharp customer review by GetHuman user GetHuman-rich from November 29th, 2017
Background on GetHuman-rich's case
GetHuman: GetHuman-rich - can you tell our other Sharp customers when your case took place?
GetHuman-rich: Yup. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Sharp, and if so, how?
GetHuman: And which of these common Sharp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-rich a list of common Sharp problems)
GetHuman-rich: "Warranty claim" was why I was trying to call.
GetHuman-rich's review of Sharp customer service
GetHuman: So how would you sum up your experience for GetHuman's Sharp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-rich: Sharp Support is absolutely terrible as have submitted a service request over * months ago and required a replacement aquos tv which I have not received as of yet. There is no way to speak to anyone other than useless call center.
GetHuman: Let's quantify your experience contacting Sharp. On a scale of 1 to 5, how easy is it go get help on a Sharp problem?
GetHuman-rich: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-rich: I'd give them a four out of five on communication.
GetHuman: And what about Sharp's ability to quickly and effectively address your problem?
GetHuman-rich: For that I would say three out of five.
GetHuman: And finally- any advice for other Sharp customers?
GetHuman-rich: Call them early in the day or late. Don't forget any personal or account information you might need for Sharp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-rich taken from his Sharp customer service problem that occurred on November 23rd, 2017.