Shoe Carnival: I ordered shoes, for my wedding, they arrived i...
A Shoe Carnival customer review by GetHuman user GetHuman-404504 from November 26th, 2017
Background on GetHuman-404504's case
GetHuman: GetHuman-404504 - can you tell our other Shoe Carnival customers when your case took place?
GetHuman-404504: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Shoe Carnival, and if so, how?
GetHuman: And which of these common Shoe Carnival customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-404504 a list of common Shoe Carnival problems)
GetHuman-404504: "Cancel order" was why I was trying to call.
GetHuman-404504's review of Shoe Carnival customer service
GetHuman: So how would you sum up your experience for GetHuman's Shoe Carnival customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-404504: I ordered shoes, for my wedding, they arrived in * days, and they are beautiful, also they were packaged with care, bag, tissue paper, box, exterior package! Also, it was easy to order and i used a coupon from retail me not... i was impressed in all respects, will loom to shoe carnival for many shoe needs!
GetHuman: Let's quantify your experience contacting Shoe Carnival. On a scale of 1 to 5, how easy is it go get help on a Shoe Carnival problem?
GetHuman-404504: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-404504: I'd give them a four out of five on communication.
GetHuman: And what about Shoe Carnival's ability to quickly and effectively address your problem?
GetHuman-404504: For that I would say one out of five.
GetHuman: And finally- any advice for other Shoe Carnival customers?
GetHuman-404504: Call them early in the day or late. Don't forget any personal or account information you might need for Shoe Carnival to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-404504 taken from his Shoe Carnival customer service problem that occurred on November 17th, 2017.