Skype: My issue was not resolved and John Michael B. T...

A Skype customer review by GetHuman user ~Ashlyn Lambert from November 18th, 2017

Background on ~Ashlyn Lambert's case

GetHuman: ~Ashlyn Lambert - can you tell our other Skype customers when your case took place?
~Ashlyn Lambert: Sure. It was afternoon, on November 8th.
GetHuman: Did you reach out to Skype, and if so, how?
~Ashlyn Lambert: I used a live chat I found on the GetHuman Skype customer service contact info page: Contact Skype Customer Service
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows ~Ashlyn Lambert a list of common Skype problems)
~Ashlyn Lambert: "Delete Account" was why I was trying to contact.

~Ashlyn Lambert's review of Skype customer service

GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ashlyn Lambert: My issue was not resolved and John Michael B. Tried to tell me my information was incorrect and it isn't. I'm very dissatisfied and if my issue is not resolved soon I will file a law suit.
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
~Ashlyn Lambert: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ashlyn Lambert: I'd give them a two out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
~Ashlyn Lambert: For that I would say three out of five.
GetHuman: And finally- any advice for other Skype customers?
~Ashlyn Lambert: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Skype to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ashlyn Lambert taken from his Skype customer service problem that occurred on November 8th, 2017.

Skype

1.33 of 5 stars | 97 reviews

~Ashlyn Lambert's Skype Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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