Skype: I kept getting these messages and I kept having...
A Skype customer review by GetHuman user ~nursejam from November 21st, 2017
Background on ~nursejam's case
GetHuman: ~nursejam - can you tell our other Skype customers when your case took place?
~nursejam: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to Skype, and if so, how?
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows ~nursejam a list of common Skype problems)
~nursejam: "Dispute a Charge" was why I was trying to contact.
~nursejam's review of Skype customer service
GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nursejam: I kept getting these messages and I kept having to re-login:**Your chat has started in a new window*A support representative will be with you shortly**Sorry, we're having some problems at the moment. Please try again later. In the meantime, you can post to the Skype Community or read our FAQs.
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
~nursejam: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nursejam: I'd give them a one out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
~nursejam: For that I would say two out of five.
GetHuman: And finally- any advice for other Skype customers?
~nursejam: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Skype to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nursejam taken from his Skype customer service problem that occurred on November 12th, 2017.