Skype: They NEVER did answer. Tried for * days... but...

A Skype customer review by GetHuman user ~Mickie McCall from November 28th, 2017

Background on ~Mickie McCall's case

GetHuman: ~Mickie McCall - can you tell our other Skype customers when your case took place?
~Mickie McCall: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Skype, and if so, how?
~Mickie McCall: I used a live chat I found on the GetHuman Skype customer service contact info page: Contact Skype Customer Service
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows ~Mickie McCall a list of common Skype problems)
~Mickie McCall: "Account Access" was why I was trying to contact.

~Mickie McCall's review of Skype customer service

GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mickie McCall: They NEVER did answer. Tried for * days... but option max is for ** min. HUH. thsat a joke. right?**I had to have a new hard drive installed on my Dell desktop. Since then I cannot get into my SKYPE. I need help.
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
~Mickie McCall: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mickie McCall: I'd give them a two out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
~Mickie McCall: For that I would say one out of five.
GetHuman: And finally- any advice for other Skype customers?
~Mickie McCall: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Skype to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mickie McCall taken from his Skype customer service problem that occurred on November 22nd, 2017.


1.33 of 5 stars | 97 reviews

~Mickie McCall's Skype Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Skype, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Skype in any way.

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