Was never able to get to a Skype person to canc...

A Skype customer review by GetHuman user ~yankeesailor from November 26th, 2017

Background on ~yankeesailor's case

GetHuman: ~yankeesailor - can you tell our other Skype customers when your case took place?
~yankeesailor: Yes I can. It was afternoon, on November 21st.
GetHuman: Did you reach out to Skype, and if so, how?
~yankeesailor: I used a live chat I found on the GetHuman Skype customer service contact info page: Contact Skype Customer Service
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows ~yankeesailor a list of common Skype problems)
~yankeesailor: "Hacked Account" was why I was trying to contact.

~yankeesailor's review of Skype customer service

GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~yankeesailor: Was never able to get to a Skype person to cancel my Skype number and inquire about improper billing. THIS ***** BIG TIME!!!
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
~yankeesailor: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~yankeesailor: I'd give them a one out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
~yankeesailor: For that I would say three out of five.
GetHuman: And finally- any advice for other Skype customers?
~yankeesailor: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Skype to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~yankeesailor taken from his Skype customer service problem that occurred on November 21st, 2017.


1.33 of 5 stars | 97 reviews

~yankeesailor's Skype Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Skype, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Skype in any way.

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