Skype: ALWAYS "busy" ... I feel this button doesn't re...

A Skype customer review by GetHuman user ~sip calling free and better from November 21st, 2017

Background on ~sip calling free and better's case

GetHuman: ~sip calling free and better - can you tell our other Skype customers when your case took place?
~sip calling free and better: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Skype, and if so, how?
~sip calling free and better: I used a live chat I found on the GetHuman Skype customer service contact info page: Contact Skype Customer Service
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows ~sip calling free and better a list of common Skype problems)
~sip calling free and better: "Dispute a Charge" was why I was trying to contact.

~sip calling free and better's review of Skype customer service

GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sip calling free and better: ALWAYS "busy" ... I feel this button doesn't really ever connect to a person it merely shows busy. It's cheaper to have a PRETEND service........... sip*sip & meet.ji.si is the death of skype unless it becomes more like its overlord, microsoft, and microsoft Lync: free SIP calling, and free xmpp texting
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
~sip calling free and better: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sip calling free and better: I'd give them a two out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
~sip calling free and better: For that I would say one out of five.
GetHuman: And finally- any advice for other Skype customers?
~sip calling free and better: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Skype to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sip calling free and better taken from his Skype customer service problem that occurred on November 18th, 2017.

Skype

1.33 of 5 stars | 97 reviews

~sip calling free and better's Skype Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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