South Jersey Gas: Can't get in contact with a human.... Worst se...
A South Jersey Gas customer review by GetHuman user ~Not fair from November 27th, 2017
Background on ~Not fair's case
GetHuman: ~Not fair - can you tell our other South Jersey Gas customers when your case took place?
~Not fair: Yup. It was afternoon, on November 21st.
GetHuman: Did you reach out to South Jersey Gas, and if so, how?
GetHuman: And which of these common South Jersey Gas customer issues best describes the reason you wanted to talk to them?
(Shows ~Not fair a list of common South Jersey Gas problems)
~Not fair: "Setup service" was why I was trying to call.
~Not fair's review of South Jersey Gas customer service
GetHuman: So how would you sum up your experience for GetHuman's South Jersey Gas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not fair: Can't get in contact with a human.... Worst service ever .... Great upgrade to service ... My bill is incorrect and have no one to tell.... Here is a idea .. Answer any one of the numbers u have listed so customers can fix their issues... Get it together sjg
GetHuman: Let's quantify your experience contacting South Jersey Gas. On a scale of 1 to 5, how easy is it go get help on a South Jersey Gas problem?
~Not fair: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not fair: I'd give them a three out of five on communication.
GetHuman: And what about South Jersey Gas's ability to quickly and effectively address your problem?
~Not fair: For that I would say one out of five.
GetHuman: And finally- any advice for other South Jersey Gas customers?
~Not fair: Call them early in the day or late. Don't forget any personal or account information you might need for South Jersey Gas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not fair taken from his South Jersey Gas customer service problem that occurred on November 21st, 2017.