Sprint Corporate Care: I am a compliant about the customer service I r...
A Sprint Corporate Care customer review by GetHuman user ~Angry from November 27th, 2017
Background on ~Angry's case
GetHuman: ~Angry - can you tell our other Sprint Corporate Care customers when your case took place?
~Angry: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry a list of common Sprint Corporate Care problems)
~Angry: "Refund a Charge" was why I was trying to call.
~Angry's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry: I am a compliant about the customer service I received today. The Text support person should never put in the system physical damage. He wasn't there n don't know actually how the phone was damaged . The charge support is broke this is something that is inside the phone. I am very pissed because now I have to buy another phone. This note * is just * month n half old. The information was given to my Son n his name is not on my account I so mad right now. But let me call I have to give darn pass code first last name n address. What is right with this picture. This messed up.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~Angry: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~Angry: For that I would say four out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~Angry: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry taken from his Sprint Corporate Care customer service problem that occurred on November 23rd, 2017.