Sprint Corporate Care: I received an account alert that a number has b...
A Sprint Corporate Care customer review by GetHuman user ~Evonne from November 25th, 2017
Background on ~Evonne's case
GetHuman: ~Evonne - can you tell our other Sprint Corporate Care customers when your case took place?
~Evonne: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~Evonne a list of common Sprint Corporate Care problems)
~Evonne: "Account Access" was why I was trying to call.
~Evonne's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Evonne: I received an account alert that a number has been added to our account all I wanted to do is for someone to explain to me why this had happened after talking to the first two people that I couldn't understand anything you were saying and then getting to someone that it was supposed to be a manager and she told me she couldn't do anything about it and being switched * times after I spoke to a manager I'm about to cancel all of my accounts with Sprint I am tired of being treated the way that they treat people it's horrible
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~Evonne: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Evonne: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~Evonne: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~Evonne: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Evonne taken from his Sprint Corporate Care customer service problem that occurred on November 19th, 2017.