Sprint Corporate Care: Ive never in my life have had such horrible cus...
A Sprint Corporate Care customer review by GetHuman user GetHuman-lindsay5 from December 1st, 2017
Background on GetHuman-lindsay5's case
GetHuman: GetHuman-lindsay5 - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman-lindsay5: Yes I can. It was morning, on November 26th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-lindsay5 a list of common Sprint Corporate Care problems)
GetHuman-lindsay5: "Refund a Charge" was why I was trying to call.
GetHuman-lindsay5's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-lindsay5: Ive never in my life have had such horrible customer service & signal at that. first and foremost I've been on hold for about ** mins now. I've been transferred without even being told. I do not ever have *G, its so frustrating. I pay nearly *** for my phone every month and constantly having dropped calls, or cannot use my internet data because it is ridiculously SLOW. Nobody seems to be able to help me, I've been trying to resolve my issues for nearly * months now....every month we are troubleshooting my phone and the *nd phone my account for the most stupid reason. why can't i just have normal signal with *g LTE.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman-lindsay5: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-lindsay5: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman-lindsay5: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman-lindsay5: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-lindsay5 taken from his Sprint Corporate Care customer service problem that occurred on November 26th, 2017.