Sprint Corporate Care: So all of a sudden my "regularly monthly bill...
A Sprint Corporate Care customer review by GetHuman user ~Inu from November 26th, 2017
Background on ~Inu's case
GetHuman: ~Inu - can you tell our other Sprint Corporate Care customers when your case took place?
~Inu: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~Inu a list of common Sprint Corporate Care problems)
~Inu: "Overcharge/Strange charge" was why I was trying to call.
~Inu's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Inu: So all of a sudden my "regularly monthly bill" is just **$ short my first month bill with TWO activation fees. I have to call every god forsaken month all the other supervisors admitted it was a problem on sprint's behalf and they fixed it this Nikitta I spoke to had an attitude in her tone from the beginning and wasn't hearing anything I had to say. How is it that the previous supervisors told me my bill with taxes is ***.**$ a month and now your trying to tell me it's ***.**$ when taxes never changed and neither did anything on my plan??
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~Inu: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Inu: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~Inu: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~Inu: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Inu taken from his Sprint Corporate Care customer service problem that occurred on November 16th, 2017.