Star Wars: The Old Republic: took almost * hours before I got someone on the...
A Star Wars: The Old Republic customer review by GetHuman user GetHuman-318404 from November 13th, 2017
Background on GetHuman-318404's case
GetHuman: GetHuman-318404 - can you tell our other Star Wars: The Old Republic customers when your case took place?
GetHuman-318404: Yes. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Star Wars: The Old Republic, and if so, how?
GetHuman: And which of these common Star Wars: The Old Republic customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-318404 a list of common Star Wars: The Old Republic problems)
GetHuman-318404: "Make a purchase" was why I was trying to call.
GetHuman-318404's review of Star Wars: The Old Republic customer service
GetHuman: So how would you sum up your experience for GetHuman's Star Wars: The Old Republic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-318404: took almost * hours before I got someone on the phone, horred wait time, but I did get my info fixed that I needed.
GetHuman: Let's quantify your experience contacting Star Wars: The Old Republic. On a scale of 1 to 5, how easy is it go get help on a Star Wars: The Old Republic problem?
GetHuman-318404: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-318404: I'd give them a five out of five on communication.
GetHuman: And what about Star Wars: The Old Republic's ability to quickly and effectively address your problem?
GetHuman-318404: For that I would say five out of five.
GetHuman: And finally- any advice for other Star Wars: The Old Republic customers?
GetHuman-318404: Call them early in the day or late. Don't forget any personal or account information you might need for Star Wars: The Old Republic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-318404 taken from his Star Wars: The Old Republic customer service problem that occurred on November 6th, 2017.