Star Wars: The Old Republic: Now you need to be a suscriber or make a expens...

A Star Wars: The Old Republic customer review by GetHuman user ~raul from November 18th, 2017

Background on ~raul's case

GetHuman: ~raul - can you tell our other Star Wars: The Old Republic customers when your case took place?
~raul: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Star Wars: The Old Republic, and if so, how?
~raul: I used the 855-345-2186 number I found for on the GetHuman Star Wars: The Old Republic customer phone number page I was on: Star Wars: The Old Republic Customer Service Phone Number
GetHuman: And which of these common Star Wars: The Old Republic customer issues best describes the reason you wanted to talk to them?
(Shows ~raul a list of common Star Wars: The Old Republic problems)
~raul: "Make a purchase" was why I was trying to call.

~raul's review of Star Wars: The Old Republic customer service

GetHuman: So how would you sum up your experience for GetHuman's Star Wars: The Old Republic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~raul: Now you need to be a suscriber or make a expensive phone call to other country to get personal support, not m
GetHuman: Let's quantify your experience contacting Star Wars: The Old Republic. On a scale of 1 to 5, how easy is it go get help on a Star Wars: The Old Republic problem?
~raul: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~raul: I'd give them a three out of five on communication.
GetHuman: And what about Star Wars: The Old Republic's ability to quickly and effectively address your problem?
~raul: For that I would say five out of five.
GetHuman: And finally- any advice for other Star Wars: The Old Republic customers?
~raul: Call them early in the day or late. Don't forget any personal or account information you might need for Star Wars: The Old Republic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~raul taken from his Star Wars: The Old Republic customer service problem that occurred on November 13th, 2017.

Star Wars: The Old Republic

5.00 of 5 stars | 16 reviews

~raul's Star Wars: The Old Republic Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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