straight talk keeps enrolling me in their autom...
A Straight Talk customer review by GetHuman user ~ROMA KILGORE from November 25th, 2017
Background on ~ROMA KILGORE's case
GetHuman: ~ROMA KILGORE - can you tell our other Straight Talk customers when your case took place?
~ROMA KILGORE: Sure. It was late at night, on November 24th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~ROMA KILGORE a list of common Straight Talk problems)
~ROMA KILGORE: "Setup service" was why I was trying to call.
~ROMA KILGORE's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ROMA KILGORE: straight talk keeps enrolling me in their automatic payment system and insists i am the one that requests it. i live alone and no one else has my information further more i DO NOT do automatic payments. they refuse to fix my internet service as well as my phone service. i am currently looking into another no contract company and i will never come back or refer anyone here. this is the worst co. for customer service i have ever encountered
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~ROMA KILGORE: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ROMA KILGORE: I'd give them a one out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~ROMA KILGORE: For that I would say three out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~ROMA KILGORE: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ROMA KILGORE taken from his Straight Talk customer service problem that occurred on November 24th, 2017.