Straight Talk: this is not cool i tried to fing a way to chat...
A Straight Talk customer review by GetHuman user ~blah blah from November 27th, 2017
Background on ~blah blah's case
GetHuman: ~blah blah - can you tell our other Straight Talk customers when your case took place?
~blah blah: Yes. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~blah blah a list of common Straight Talk problems)
~blah blah: "Change plan" was why I was trying to call.
~blah blah's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~blah blah: this is not cool i tried to fing a way to chat with one of the coustmer seviese and non of them worked and i tried to call and they answerd and i started dieling numbers and all of the sudden they said goodbye like what the...?
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~blah blah: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~blah blah: I'd give them a three out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~blah blah: For that I would say one out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~blah blah: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~blah blah taken from his Straight Talk customer service problem that occurred on November 22nd, 2017.