Subway: Called with complaint was told I was called by...
A Subway customer review by GetHuman user ~judy laraby from November 25th, 2017
Background on ~judy laraby's case
GetHuman: ~judy laraby - can you tell our other Subway customers when your case took place?
~judy laraby: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to Subway, and if so, how?
GetHuman: And which of these common Subway customer issues best describes the reason you wanted to talk to them?
(Shows ~judy laraby a list of common Subway problems)
~judy laraby: "Make a reservation" was why I was trying to call.
~judy laraby's review of Subway customer service
GetHuman: So how would you sum up your experience for GetHuman's Subway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~judy laraby: Called with complaint was told I was called by offending store and it was made right completely UNTRUE! @
GetHuman: Let's quantify your experience contacting Subway. On a scale of 1 to 5, how easy is it go get help on a Subway problem?
~judy laraby: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~judy laraby: I'd give them a three out of five on communication.
GetHuman: And what about Subway's ability to quickly and effectively address your problem?
~judy laraby: For that I would say four out of five.
GetHuman: And finally- any advice for other Subway customers?
~judy laraby: Call them early in the day or late. Don't forget any personal or account information you might need for Subway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~judy laraby taken from his Subway customer service problem that occurred on November 17th, 2017.