I came in with my partner toa subway at **** e...
A Subway customer review by GetHuman user ~damie825 from November 22nd, 2017
Background on ~damie825's case
GetHuman: ~damie825 - can you tell our other Subway customers when your case took place?
~damie825: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Subway, and if so, how?
GetHuman: And which of these common Subway customer issues best describes the reason you wanted to talk to them?
(Shows ~damie825 a list of common Subway problems)
~damie825: "Delivery problem" was why I was trying to call.
~damie825's review of Subway customer service
GetHuman: So how would you sum up your experience for GetHuman's Subway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~damie825: I came in with my partner toa subway at **** e fowler ave tampa florida. I am blown away by the poorest rudest service i have ever experienced in my life. They refused giving a free plastic cup of water to my friend that is very ill as it is and was having a heat stroke. He now is going into the hospital from heat issues. He was refused a water cup so i paid ** cents for their dixie cup of water. Mind you we were in *** plus degree weather. Thanks to them im considering an attorney asap. Thanks.
GetHuman: Let's quantify your experience contacting Subway. On a scale of 1 to 5, how easy is it go get help on a Subway problem?
~damie825: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~damie825: I'd give them a one out of five on communication.
GetHuman: And what about Subway's ability to quickly and effectively address your problem?
~damie825: For that I would say three out of five.
GetHuman: And finally- any advice for other Subway customers?
~damie825: Call them early in the day or late. Don't forget any personal or account information you might need for Subway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~damie825 taken from his Subway customer service problem that occurred on November 20th, 2017.