Taco Bell: Not only was my wait over ** minutes After orde...
A Taco Bell customer review by GetHuman user ~Fastfoodbelle from November 18th, 2017
Background on ~Fastfoodbelle's case
GetHuman: ~Fastfoodbelle - can you tell our other Taco Bell customers when your case took place?
~Fastfoodbelle: Sure. It was morning, on November 11th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~Fastfoodbelle a list of common Taco Bell problems)
~Fastfoodbelle: "Cancel an Order" was why I was trying to call.
~Fastfoodbelle's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fastfoodbelle: Not only was my wait over ** minutes After ordering, it was wrong thrown upside down in my bag and not even an apology
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~Fastfoodbelle: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fastfoodbelle: I'd give them a one out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~Fastfoodbelle: For that I would say two out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~Fastfoodbelle: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fastfoodbelle taken from his Taco Bell customer service problem that occurred on November 11th, 2017.