Bait & Switch..Scam...I bought the Teleflora's...
A Teleflora customer review by GetHuman user ~mhar012003 from November 3rd, 2017
Background on ~mhar012003's case
GetHuman: ~mhar012003 - can you tell our other Teleflora customers when your case took place?
~mhar012003: Yup. It was afternoon, on October 27th.
GetHuman: Did you reach out to Teleflora, and if so, how?
GetHuman: And which of these common Teleflora customer issues best describes the reason you wanted to talk to them?
(Shows ~mhar012003 a list of common Teleflora problems)
~mhar012003: "Overcharge/Strange charge" was why I was trying to call.
~mhar012003's review of Teleflora customer service
GetHuman: So how would you sum up your experience for GetHuman's Teleflora customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mhar012003: Bait & Switch..Scam...I bought the Teleflora's All My Heart Bouquet - Premium Red Rose, What my friend recieved was totally different and did not even resemble what was advertised. This service is a total Bait & Switch farce.
GetHuman: Let's quantify your experience contacting Teleflora. On a scale of 1 to 5, how easy is it go get help on a Teleflora problem?
~mhar012003: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mhar012003: I'd give them a three out of five on communication.
GetHuman: And what about Teleflora's ability to quickly and effectively address your problem?
~mhar012003: For that I would say four out of five.
GetHuman: And finally- any advice for other Teleflora customers?
~mhar012003: Call them early in the day or late. Don't forget any personal or account information you might need for Teleflora to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mhar012003 taken from his Teleflora customer service problem that occurred on October 27th, 2017.