Teleflora: Flowers never delivered. Called * times trying...
A Teleflora customer review by GetHuman user GetHuman-259517 from November 26th, 2017
Background on GetHuman-259517's case
GetHuman: GetHuman-259517 - can you tell our other Teleflora customers when your case took place?
GetHuman-259517: Yeah. It was late at night, on November 17th.
GetHuman: Did you reach out to Teleflora, and if so, how?
GetHuman: And which of these common Teleflora customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-259517 a list of common Teleflora problems)
GetHuman-259517: "Make a purchase" was why I was trying to call.
GetHuman-259517's review of Teleflora customer service
GetHuman: So how would you sum up your experience for GetHuman's Teleflora customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-259517: Flowers never delivered. Called * times trying to get a manager. Given many different reasons. Finally a supposed manager says they request a delivery date but don't guarantee it. Spoke to a manager( doubt it) today and asked for corporate number. It didn't work. DO NOT USE THIS COMPANY
GetHuman: Let's quantify your experience contacting Teleflora. On a scale of 1 to 5, how easy is it go get help on a Teleflora problem?
GetHuman-259517: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-259517: I'd give them a four out of five on communication.
GetHuman: And what about Teleflora's ability to quickly and effectively address your problem?
GetHuman-259517: For that I would say one out of five.
GetHuman: And finally- any advice for other Teleflora customers?
GetHuman-259517: Call them early in the day or late. Don't forget any personal or account information you might need for Teleflora to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-259517 taken from his Teleflora customer service problem that occurred on November 17th, 2017.