The Work Number: the automated system "cuts-out" and is not unde...
A The Work Number customer review by GetHuman user GetHuman-42279 from November 22nd, 2017
Background on GetHuman-42279's case
GetHuman: GetHuman-42279 - can you tell our other The Work Number customers when your case took place?
GetHuman-42279: Yes. It was late at night, on November 20th.
GetHuman: Did you reach out to The Work Number, and if so, how?
GetHuman: And which of these common The Work Number customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-42279 a list of common The Work Number problems)
GetHuman-42279: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-42279's review of The Work Number customer service
GetHuman: So how would you sum up your experience for GetHuman's The Work Number customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-42279: the automated system "cuts-out" and is not understandable due to cutting out while the words are said...........no one answered and I DESPERATELY need this information about my amount of pay for one of my employers in order to qualify for a program offered by the social services I am very frustrated and have had experienced computer operators try to help me I need to speak to a REAL person who KNOWS WHAT HE OR SHE IS DOING and for them to FAX my pay stubs from a specific employer to this agency for which I am NEEDING to apply and qualify for their assistance--PLEASE HELP
GetHuman: Let's quantify your experience contacting The Work Number. On a scale of 1 to 5, how easy is it go get help on a The Work Number problem?
GetHuman-42279: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-42279: I'd give them a one out of five on communication.
GetHuman: And what about The Work Number's ability to quickly and effectively address your problem?
GetHuman-42279: For that I would say one out of five.
GetHuman: And finally- any advice for other The Work Number customers?
GetHuman-42279: Call them early in the day or late. Don't forget any personal or account information you might need for The Work Number to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-42279 taken from his The Work Number customer service problem that occurred on November 20th, 2017.