Thrifty Car Rental: CABO AIRPORT THRIFTY RENTAL **Let me start out...
A Thrifty Car Rental customer review by GetHuman user ~blackbird from November 10th, 2017
Background on ~blackbird 's case
GetHuman: ~blackbird - can you tell our other Thrifty Car Rental customers when your case took place?
~blackbird : Yup. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Thrifty Car Rental, and if so, how?
GetHuman: And which of these common Thrifty Car Rental customer issues best describes the reason you wanted to talk to them?
(Shows ~blackbird a list of common Thrifty Car Rental problems)
~blackbird : "Cancel booking" was why I was trying to call.
~blackbird 's review of Thrifty Car Rental customer service
GetHuman: So how would you sum up your experience for GetHuman's Thrifty Car Rental customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~blackbird : CABO AIRPORT THRIFTY RENTAL **Let me start out by saying - our group is well traveled and very experienced with abroad traveling and all it entails. *****We had a group of ** this past weekend in Cabo. We all came in at different times and rented a total of * cars under our reservations with negotiated prices prior. The first of our friends to arrive, warned us about the rip off and prepared us for what was to come, As they argued with them for over an hour. (Thrifty said if they did not buy the insurance they would put a $*,*** hold on one of their credit cards). ***We called Thrifty before we arrived and SPECIFICALLY inquired and addressed the issues our friend had the day prior. The Thrifty employee assured us it would be only $** a day with the insurance TOTAL. *****This was not the case when the husbands went to get the rentals when we arrived. ** minutes later and many arguements later, we had the car. Thrifty finally handed over the keys when they reached a negotiated price (whi
GetHuman: Let's quantify your experience contacting Thrifty Car Rental. On a scale of 1 to 5, how easy is it go get help on a Thrifty Car Rental problem?
~blackbird : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~blackbird : I'd give them a five out of five on communication.
GetHuman: And what about Thrifty Car Rental's ability to quickly and effectively address your problem?
~blackbird : For that I would say two out of five.
GetHuman: And finally- any advice for other Thrifty Car Rental customers?
~blackbird : Call them early in the day or late. Don't forget any personal or account information you might need for Thrifty Car Rental to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~blackbird taken from his Thrifty Car Rental customer service problem that occurred on November 8th, 2017.