Ticketmaster: KEPT GETTING BUSY SIGNALS. FRIEND GAVE ME...
A Ticketmaster customer review by GetHuman user GetHuman-256189 from November 15th, 2017
Background on GetHuman-256189's case
GetHuman: GetHuman-256189 - can you tell our other Ticketmaster customers when your case took place?
GetHuman-256189: Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to Ticketmaster, and if so, how?
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-256189 a list of common Ticketmaster problems)
GetHuman-256189: "Track an Order" was why I was trying to contact.
GetHuman-256189's review of Ticketmaster customer service
GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-256189: KEPT GETTING BUSY SIGNALS. FRIEND GAVE ME ***-***-**** INSTEAD. THEY TRANSFERRED ME AND I GOT THROUGH TO SOME GUY IN MEXICO.
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
GetHuman-256189: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-256189: I'd give them a one out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
GetHuman-256189: For that I would say one out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
GetHuman-256189: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ticketmaster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-256189 taken from his Ticketmaster customer service problem that occurred on November 11th, 2017.