ups ripoff artists,charge big$$$ for next day s...
A UPS customer review by GetHuman user ~now using fedex from November 14th, 2017
Background on ~now using fedex's case
GetHuman: ~now using fedex - can you tell our other UPS customers when your case took place?
~now using fedex: Yes. It was afternoon, on November 5th.
GetHuman: Did you reach out to UPS, and if so, how?
GetHuman: And which of these common UPS customer issues best describes the reason you wanted to talk to them?
(Shows ~now using fedex a list of common UPS problems)
~now using fedex: "Complaint" was why I was trying to call.
~now using fedex's review of UPS customer service
GetHuman: So how would you sum up your experience for GetHuman's UPS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~now using fedex: ups ripoff artists,charge big$$$ for next day shipping, but don't want to hire sufficient employees to make delivery,so they make huge profits,U get nothing.
GetHuman: Let's quantify your experience contacting UPS. On a scale of 1 to 5, how easy is it go get help on a UPS problem?
~now using fedex: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~now using fedex: I'd give them a five out of five on communication.
GetHuman: And what about UPS's ability to quickly and effectively address your problem?
~now using fedex: For that I would say five out of five.
GetHuman: And finally- any advice for other UPS customers?
~now using fedex: Call them early in the day or late. Don't forget any personal or account information you might need for UPS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~now using fedex taken from his UPS customer service problem that occurred on November 5th, 2017.