US Dept. of State - Passports: They say the same thing as the web, in process...
A US Dept. of State - Passports customer review by GetHuman user ~eviemia from November 17th, 2017
Background on ~eviemia's case
GetHuman: ~eviemia - can you tell our other US Dept. of State - Passports customers when your case took place?
~eviemia: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to US Dept. of State - Passports, and if so, how?
GetHuman: And which of these common US Dept. of State - Passports customer issues best describes the reason you wanted to talk to them?
(Shows ~eviemia a list of common US Dept. of State - Passports problems)
~eviemia: "File a report" was why I was trying to call.
~eviemia's review of US Dept. of State - Passports customer service
GetHuman: So how would you sum up your experience for GetHuman's US Dept. of State - Passports customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~eviemia: They say the same thing as the web, in process I want more information,which is not possible, they do not give you infomation even thou it is your money they are taking we derserve more than its beening process, why is it taking almost two month to process your passport. Sorry state the state department is in!
GetHuman: Let's quantify your experience contacting US Dept. of State - Passports. On a scale of 1 to 5, how easy is it go get help on a US Dept. of State - Passports problem?
~eviemia: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~eviemia: I'd give them a five out of five on communication.
GetHuman: And what about US Dept. of State - Passports's ability to quickly and effectively address your problem?
~eviemia: For that I would say five out of five.
GetHuman: And finally- any advice for other US Dept. of State - Passports customers?
~eviemia: Call them early in the day or late. Don't forget any personal or account information you might need for US Dept. of State - Passports to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~eviemia taken from his US Dept. of State - Passports customer service problem that occurred on November 13th, 2017.