US Mint: They are the best! And have the best products...
A US Mint customer review by GetHuman user GetHuman-17726 from November 24th, 2017
Background on GetHuman-17726's case
GetHuman: GetHuman-17726 - can you tell our other US Mint customers when your case took place?
GetHuman-17726: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to US Mint, and if so, how?
GetHuman: And which of these common US Mint customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-17726 a list of common US Mint problems)
GetHuman-17726: "Complaint" was why I was trying to call.
GetHuman-17726's review of US Mint customer service
GetHuman: So how would you sum up your experience for GetHuman's US Mint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-17726: They are the best! And have the best products! Any callcenter has a hold time dont take it out on the people..They are there to serve you anyhow.
GetHuman: Let's quantify your experience contacting US Mint. On a scale of 1 to 5, how easy is it go get help on a US Mint problem?
GetHuman-17726: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-17726: I'd give them a three out of five on communication.
GetHuman: And what about US Mint's ability to quickly and effectively address your problem?
GetHuman-17726: For that I would say two out of five.
GetHuman: And finally- any advice for other US Mint customers?
GetHuman-17726: Call them early in the day or late. Don't forget any personal or account information you might need for US Mint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-17726 taken from his US Mint customer service problem that occurred on November 20th, 2017.