Valve Software: Funny! These people sell your kids things, and...
A Valve Software customer review by GetHuman user ~Ripped off! from November 18th, 2017
Background on ~Ripped off!'s case
GetHuman: ~Ripped off! - can you tell our other Valve Software customers when your case took place?
~Ripped off!: Yes. It was afternoon, on November 9th.
GetHuman: Did you reach out to Valve Software, and if so, how?
GetHuman: And which of these common Valve Software customer issues best describes the reason you wanted to talk to them?
(Shows ~Ripped off! a list of common Valve Software problems)
~Ripped off!: "Technical support" was why I was trying to call.
~Ripped off!'s review of Valve Software customer service
GetHuman: So how would you sum up your experience for GetHuman's Valve Software customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ripped off!: Funny! These people sell your kids things, and when there account gets hacked by some A$$ they will do nothing to stop them from stealing and destroying their account nor will they assist you in any way! No customer service what so ever! I will push this to the absolute end!!
GetHuman: Let's quantify your experience contacting Valve Software. On a scale of 1 to 5, how easy is it go get help on a Valve Software problem?
~Ripped off!: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ripped off!: I'd give them a one out of five on communication.
GetHuman: And what about Valve Software's ability to quickly and effectively address your problem?
~Ripped off!: For that I would say two out of five.
GetHuman: And finally- any advice for other Valve Software customers?
~Ripped off!: Call them early in the day or late. Don't forget any personal or account information you might need for Valve Software to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ripped off! taken from his Valve Software customer service problem that occurred on November 9th, 2017.