Valve Software: garbage of a company. changed their agreement s...
A Valve Software customer review by GetHuman user ~illinois dec 2013 from November 19th, 2017
Background on ~illinois dec 2013's case
GetHuman: ~illinois dec 2013 - can you tell our other Valve Software customers when your case took place?
~illinois dec 2013: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to Valve Software, and if so, how?
GetHuman: And which of these common Valve Software customer issues best describes the reason you wanted to talk to them?
(Shows ~illinois dec 2013 a list of common Valve Software problems)
~illinois dec 2013: "Track order" was why I was trying to call.
~illinois dec 2013's review of Valve Software customer service
GetHuman: So how would you sum up your experience for GetHuman's Valve Software customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~illinois dec 2013: garbage of a company. changed their agreement so when you buy you can't "class action" but anyone know they wont be sued for stealing $*** or so from you. You would think the country with the most law enforcement agencies in the world would stop these crooks...probably they donate to politicians because they seem not to care about stealing with no consequences...
GetHuman: Let's quantify your experience contacting Valve Software. On a scale of 1 to 5, how easy is it go get help on a Valve Software problem?
~illinois dec 2013: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~illinois dec 2013: I'd give them a four out of five on communication.
GetHuman: And what about Valve Software's ability to quickly and effectively address your problem?
~illinois dec 2013: For that I would say one out of five.
GetHuman: And finally- any advice for other Valve Software customers?
~illinois dec 2013: Call them early in the day or late. Don't forget any personal or account information you might need for Valve Software to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~illinois dec 2013 taken from his Valve Software customer service problem that occurred on November 13th, 2017.