Virginia Department of Motor Vehicles (DMV/RMV): First person was rude and intimidating. Second...
A Virginia Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user GetHuman-265696 from November 13th, 2017
Background on GetHuman-265696's case
GetHuman: GetHuman-265696 - can you tell our other Virginia Department of Motor Vehicles (DMV/RMV) customers when your case took place?
GetHuman-265696: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to Virginia Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common Virginia Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-265696 a list of common Virginia Department of Motor Vehicles (DMV/RMV) problems)
GetHuman-265696: "File a report" was why I was trying to call.
GetHuman-265696's review of Virginia Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's Virginia Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-265696: First person was rude and intimidating. Second person was helpful and courteous she answered my question.
GetHuman: Let's quantify your experience contacting Virginia Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Virginia Department of Motor Vehicles (DMV/RMV) problem?
GetHuman-265696: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-265696: I'd give them a two out of five on communication.
GetHuman: And what about Virginia Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-265696: For that I would say one out of five.
GetHuman: And finally- any advice for other Virginia Department of Motor Vehicles (DMV/RMV) customers?
GetHuman-265696: Call them early in the day or late. Don't forget any personal or account information you might need for Virginia Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-265696 taken from his Virginia Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 12th, 2017.