Vudu: My problem was solved but I did made it a point...

A Vudu customer review by GetHuman user ~WestonLionKing from November 24th, 2017

Background on ~WestonLionKing's case

GetHuman: ~WestonLionKing - can you tell our other Vudu customers when your case took place?
~WestonLionKing: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to Vudu, and if so, how?
~WestonLionKing: I used the 888-554-8838 number I found for on the GetHuman Vudu customer phone number page I was on: Vudu Customer Service Phone Number
GetHuman: And which of these common Vudu customer issues best describes the reason you wanted to talk to them?
(Shows ~WestonLionKing a list of common Vudu problems)
~WestonLionKing: "Update account information" was why I was trying to call.

~WestonLionKing's review of Vudu customer service

GetHuman: So how would you sum up your experience for GetHuman's Vudu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~WestonLionKing: My problem was solved but I did made it a point that Vudu does no publish this number at their website under contact us. For sure they want to hide from users.
GetHuman: Let's quantify your experience contacting Vudu. On a scale of 1 to 5, how easy is it go get help on a Vudu problem?
~WestonLionKing: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~WestonLionKing: I'd give them a four out of five on communication.
GetHuman: And what about Vudu's ability to quickly and effectively address your problem?
~WestonLionKing: For that I would say five out of five.
GetHuman: And finally- any advice for other Vudu customers?
~WestonLionKing: Call them early in the day or late. Don't forget any personal or account information you might need for Vudu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~WestonLionKing taken from his Vudu customer service problem that occurred on November 17th, 2017.

Vudu

4.00 of 5 stars | 54 reviews

~WestonLionKing's Vudu Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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