Vudu: They never answered and i called, today Febuary...
A Vudu customer review by GetHuman user ~Shelly Collazo from November 26th, 2017
Background on ~Shelly Collazo's case
GetHuman: ~Shelly Collazo - can you tell our other Vudu customers when your case took place?
~Shelly Collazo: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to Vudu, and if so, how?
GetHuman: And which of these common Vudu customer issues best describes the reason you wanted to talk to them?
(Shows ~Shelly Collazo a list of common Vudu problems)
~Shelly Collazo: "Setup service" was why I was trying to call.
~Shelly Collazo's review of Vudu customer service
GetHuman: So how would you sum up your experience for GetHuman's Vudu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shelly Collazo: They never answered and i called, today Febuary, **, ****. At the time of, *:**,PM. It was before *:**, PM. They said that were closes. That is a big lie.
GetHuman: Let's quantify your experience contacting Vudu. On a scale of 1 to 5, how easy is it go get help on a Vudu problem?
~Shelly Collazo: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shelly Collazo: I'd give them a four out of five on communication.
GetHuman: And what about Vudu's ability to quickly and effectively address your problem?
~Shelly Collazo: For that I would say three out of five.
GetHuman: And finally- any advice for other Vudu customers?
~Shelly Collazo: Call them early in the day or late. Don't forget any personal or account information you might need for Vudu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shelly Collazo taken from his Vudu customer service problem that occurred on November 16th, 2017.