WalMart MoneyCard: They barely spoke english even though they were...
A WalMart MoneyCard customer review by GetHuman user ~Randy Randall from November 19th, 2017
Background on ~Randy Randall's case
GetHuman: ~Randy Randall - can you tell our other WalMart MoneyCard customers when your case took place?
~Randy Randall: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~Randy Randall a list of common WalMart MoneyCard problems)
~Randy Randall: "Blocked Card" was why I was trying to call.
~Randy Randall's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Randy Randall: They barely spoke english even though they were Indian and they couldn't fix any problems and they hung up on meand told me to continue buying more Walmart cards to fix the problem
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~Randy Randall: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Randy Randall: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~Randy Randall: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~Randy Randall: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Randy Randall taken from his WalMart MoneyCard customer service problem that occurred on November 10th, 2017.