WhatsApp: Can't get in touch with a human being from What...
A WhatsApp customer review by GetHuman user ~rob from November 26th, 2017
Background on ~rob's case
GetHuman: ~rob - can you tell our other WhatsApp customers when your case took place?
~rob: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to WhatsApp, and if so, how?
GetHuman: And which of these common WhatsApp customer issues best describes the reason you wanted to talk to them?
(Shows ~rob a list of common WhatsApp problems)
~rob: "Recover Account" was why I was trying to contact.
~rob's review of WhatsApp customer service
GetHuman: So how would you sum up your experience for GetHuman's WhatsApp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rob: Can't get in touch with a human being from Whatsapp. It's about a payment problem, and still need help.
GetHuman: Let's quantify your experience contacting WhatsApp. On a scale of 1 to 5, how easy is it go get help on a WhatsApp problem?
~rob: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rob: I'd give them a five out of five on communication.
GetHuman: And what about WhatsApp's ability to quickly and effectively address your problem?
~rob: For that I would say five out of five.
GetHuman: And finally- any advice for other WhatsApp customers?
~rob: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for WhatsApp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rob taken from his WhatsApp customer service problem that occurred on November 18th, 2017.