Xheli.com: PHONE IS CONSTANTLY BUSY AND IF I DO MAKE CONTA...
A Xheli.com customer review by GetHuman user ~John Sowada from November 17th, 2017
Background on ~John Sowada's case
GetHuman: ~John Sowada - can you tell our other Xheli.com customers when your case took place?
~John Sowada: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to Xheli.com, and if so, how?
GetHuman: And which of these common Xheli.com customer issues best describes the reason you wanted to talk to them?
(Shows ~John Sowada a list of common Xheli.com problems)
~John Sowada: "Returns" was why I was trying to call.
~John Sowada's review of Xheli.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Xheli.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John Sowada: PHONE IS CONSTANTLY BUSY AND IF I DO MAKE CONTACT NO ONE ANSWERS. IT JUST RINGS AND RINGS. ON LINE HELP ISN'T MUCH BETTER. ONCE I DO REACH SOMEONE SERVICE IS EXCELLENT
GetHuman: Let's quantify your experience contacting Xheli.com. On a scale of 1 to 5, how easy is it go get help on a Xheli.com problem?
~John Sowada: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John Sowada: I'd give them a five out of five on communication.
GetHuman: And what about Xheli.com's ability to quickly and effectively address your problem?
~John Sowada: For that I would say two out of five.
GetHuman: And finally- any advice for other Xheli.com customers?
~John Sowada: Call them early in the day or late. Don't forget any personal or account information you might need for Xheli.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John Sowada taken from his Xheli.com customer service problem that occurred on November 12th, 2017.