I can't find on ebay help anything about viewin...
A eBay customer review by GetHuman user ~Gene Hennigh from November 20th, 2017
Background on ~Gene Hennigh's case
GetHuman: ~Gene Hennigh - can you tell our other eBay customers when your case took place?
~Gene Hennigh: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~Gene Hennigh a list of common eBay problems)
~Gene Hennigh: "Warranty claim" was why I was trying to contact.
~Gene Hennigh's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gene Hennigh: I can't find on ebay help anything about viewing my archive. You have your phone set up to answer questions you THINK are complete, but no archive help is available. It shouldn't be so hard to find. Tell me how. A real person would be REALLY nice.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~Gene Hennigh: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gene Hennigh: I'd give them a four out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~Gene Hennigh: For that I would say one out of five.
GetHuman: And finally- any advice for other eBay customers?
~Gene Hennigh: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gene Hennigh taken from his eBay customer service problem that occurred on November 17th, 2017.