eBay: They r letting a co ripe me of for * pairs of...

A eBay customer review by GetHuman user GetHuman-287480 from November 26th, 2017

Background on GetHuman-287480's case

GetHuman: GetHuman-287480 - can you tell our other eBay customers when your case took place?
GetHuman-287480: Yes I can. It was late at night, on November 19th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman-287480: I used the 866-540-3229 number I found for on the GetHuman eBay customer phone number page I was on: eBay Customer Service Phone Number
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-287480 a list of common eBay problems)
GetHuman-287480: "Make a purchase" was why I was trying to call.

GetHuman-287480's review of eBay customer service

GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-287480: They r letting a co ripe me of for * pairs of boots .I have prof about my boots I still have all the emails they have sent me about what to do with the boots an than they renighe'd on what they told me in a email all I wanted was so really cute cheap boots never got a return on the boots or my money .I just wanted * pair of size * boots not the $**.** yea can u be leave this over less than $**.it's not about the money * me but for them it is I just want the boots .but yea I plan on calling THE BBB COME MONDAY. So sick of all thsee ripe off people out their.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
GetHuman-287480: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-287480: I'd give them a one out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
GetHuman-287480: For that I would say four out of five.
GetHuman: And finally- any advice for other eBay customers?
GetHuman-287480: Call them early in the day or late. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-287480 taken from his eBay customer service problem that occurred on November 19th, 2017.

eBay

3.30 of 5 stars | 877 reviews

GetHuman-287480's eBay Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like eBay, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with eBay in any way.

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