eMachines: i got my computer a year ago and they told me t...
A eMachines customer review by GetHuman user ~Dont buy a emachine from November 18th, 2017
Background on ~Dont buy a emachine's case
GetHuman: ~Dont buy a emachine - can you tell our other eMachines customers when your case took place?
~Dont buy a emachine: Yeah. It was late at night, on November 16th.
GetHuman: Did you reach out to eMachines, and if so, how?
GetHuman: And which of these common eMachines customer issues best describes the reason you wanted to talk to them?
(Shows ~Dont buy a emachine a list of common eMachines problems)
~Dont buy a emachine: "Technical support" was why I was trying to call.
~Dont buy a emachine's review of eMachines customer service
GetHuman: So how would you sum up your experience for GetHuman's eMachines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dont buy a emachine: i got my computer a year ago and they told me that they cannot help me because my insurance expired in **** and here it is ****. I WILL NEVER BUY A EMACHINE AGAIN! these computers ****
GetHuman: Let's quantify your experience contacting eMachines. On a scale of 1 to 5, how easy is it go get help on a eMachines problem?
~Dont buy a emachine: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dont buy a emachine: I'd give them a one out of five on communication.
GetHuman: And what about eMachines's ability to quickly and effectively address your problem?
~Dont buy a emachine: For that I would say one out of five.
GetHuman: And finally- any advice for other eMachines customers?
~Dont buy a emachine: Call them early in the day or late. Don't forget any personal or account information you might need for eMachines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dont buy a emachine taken from his eMachines customer service problem that occurred on November 16th, 2017.