iGearUSA.com: Full of ****! No Customer Service Response even...

A iGearUSA.com customer review by GetHuman user ~Rochester, NY from November 20th, 2017

Background on ~Rochester, NY's case

GetHuman: ~Rochester, NY - can you tell our other iGearUSA.com customers when your case took place?
~Rochester, NY: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to iGearUSA.com, and if so, how?
~Rochester, NY: I used a help page I found on the GetHuman iGearUSA.com customer service contact info page: Contact iGearUSA.com Customer Service
GetHuman: And which of these common iGearUSA.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Rochester, NY a list of common iGearUSA.com problems)
~Rochester, NY: "Track order" was why I was trying to contact.

~Rochester, NY's review of iGearUSA.com customer service

GetHuman: So how would you sum up your experience for GetHuman's iGearUSA.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rochester, NY: Full of ****! No Customer Service Response even thoI emailed them **x and no RESPONSE back!! RIP off big time..
GetHuman: Let's quantify your experience contacting iGearUSA.com. On a scale of 1 to 5, how easy is it go get help on a iGearUSA.com problem?
~Rochester, NY: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rochester, NY: I'd give them a one out of five on communication.
GetHuman: And what about iGearUSA.com's ability to quickly and effectively address your problem?
~Rochester, NY: For that I would say two out of five.
GetHuman: And finally- any advice for other iGearUSA.com customers?
~Rochester, NY: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for iGearUSA.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rochester, NY taken from his iGearUSA.com customer service problem that occurred on November 16th, 2017.

iGearUSA.com

1.00 of 5 stars | 8 reviews

~Rochester, NY's iGearUSA.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like iGearUSA.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with iGearUSA.com in any way.

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