iGearUSA.com: They don't respond to emails, don't call you ba...
A iGearUSA.com customer review by GetHuman user GetHuman-278269 from November 19th, 2017
Background on GetHuman-278269's case
GetHuman: GetHuman-278269 - can you tell our other iGearUSA.com customers when your case took place?
GetHuman-278269: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to iGearUSA.com, and if so, how?
GetHuman: And which of these common iGearUSA.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-278269 a list of common iGearUSA.com problems)
GetHuman-278269: "Make a purchase" was why I was trying to contact.
GetHuman-278269's review of iGearUSA.com customer service
GetHuman: So how would you sum up your experience for GetHuman's iGearUSA.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-278269: They don't respond to emails, don't call you back. They won't give me an order status. I've resorted to email nagging. I will call my credit card to contest the order next.
GetHuman: Let's quantify your experience contacting iGearUSA.com. On a scale of 1 to 5, how easy is it go get help on a iGearUSA.com problem?
GetHuman-278269: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-278269: I'd give them a two out of five on communication.
GetHuman: And what about iGearUSA.com's ability to quickly and effectively address your problem?
GetHuman-278269: For that I would say one out of five.
GetHuman: And finally- any advice for other iGearUSA.com customers?
GetHuman-278269: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for iGearUSA.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-278269 taken from his iGearUSA.com customer service problem that occurred on November 15th, 2017.